Build Zoom Rest API App
OpenAIOfficialCreated by ZoomDistributed by OpenAI
- Skill
- Tool integration
- Software development
- MIT
- Medium risk
AutoGineer summary
Written by AutoGineer from the skill’s own files, not by the author
This skill provides a structured approach to interacting with the Zoom REST API. It offers guidance on selecting appropriate authentication flows, managing resources such as meetings and users, and implementing robust API interaction patterns like pagination and rate-limit handling. It includes reference documentation for various Zoom product areas, including account management and AI Companion services, to assist developers in building API-integrated applications.
What it does
- Provides endpoint inventories for Zoom API product areas.
- Outlines authentication requirements for user-level, account-level, and server-to-server workflows.
- Defines patterns for implementing API wrappers with pagination and retry logic.
- Offers guidance on webhook processing, including signature verification.
- Assists in troubleshooting common API issues like scope mismatches and rate limits.
When to use it
- When developing applications that need to programmatically manage Zoom meetings, users, or recordings.
- When integrating Zoom account settings or dashboard metrics into custom software.
- When setting up event-driven workflows using Zoom webhooks.
- When debugging authentication or scope-related errors during Zoom API integration.
Advantages
- Centralizes access to official Zoom API endpoint documentation.
- Standardizes the implementation of API interaction patterns.
- Clarifies the selection of correct authentication scopes for different API operations.
- Provides a clear methodology for handling API rate limits and resource management.
Usage examples
- “How do I list meeting participants using the Zoom API?”
- The agent provides the correct endpoint path from the dashboard references and explains the necessary OAuth scopes and pagination requirements.
- “What authentication should I use for an account-level Zoom integration?”
- The agent guides you through the account-level OAuth flow requirements as defined in the authentication documentation.
Install
Download the skill as a ZIP:
https://mp-staging.autogineer.com/agent-skills/openai/build-zoom-rest-api-app/downloadUnzip it into the cross-client skills folder of your project:
mkdir -p .agents/skills && unzip build-zoom-rest-api-app.zip -d .agents/skills
Documentation by Zoom
Build Zoom REST API App
Use this skill when the task needs deterministic Zoom API calls or resource management from application code.
Workflow
Define the resource and actor: user, meeting, webinar, recording, docs, chat, phone, account, or admin-level workflow.
Select the endpoint and required scopes from the reference files before coding.
Confirm auth fit: user-level OAuth for user-owned resources, account-level OAuth for admin workflows, and only use server-to-server OAuth where the target API documents support for it.
Implement narrow API wrappers with explicit pagination, retry, idempotency, and rate-limit handling.
Treat webhook processing as a separate event-ingestion path with signature verification and replay protection.
Debug by checking token audience, missing scopes, resource ownership, account settings, API enablement, and rate-limit headers.
References
Full preserved guide: references/full-guide.md
API architecture: concepts/api-architecture.md
Authentication flows: concepts/authentication-flows.md
Rate limits: references/rate-limits.md
Meetings: references/meetings.md
Recordings: references/recordings.md
Users: references/users.md
Token and scope playbook: troubleshooting/token-scope-playbook.md
Files
- ATTRIBUTION.mdAdded by AutoGineer878 B
- LICENSELicence file added by AutoGineer1.1 KiB
- RUNBOOK.md3.1 KiB
- SKILL.md1.6 KiB
- agents/openai.yaml143 B
- concepts/api-architecture.md8.9 KiB
- concepts/authentication-flows.md9.1 KiB
- concepts/meeting-urls-and-sdk-joining.md1.2 KiB
- concepts/rate-limiting-strategy.md9.6 KiB
- examples/graphql-queries.md465 B
- examples/meeting-lifecycle.md14.6 KiB
- examples/recording-pipeline.md661 B
- examples/user-management.md509 B
- examples/webhook-server.md14.4 KiB
- references/accounts.md7.5 KiB
- references/ai-companion.md1.2 KiB
- references/ai-services.md1.5 KiB
- references/authentication.md11.0 KiB
- references/auto-dialer.md2.6 KiB
- references/calendar.md4.9 KiB
- references/chatbot.md1.4 KiB
- references/clips.md2.9 KiB
- references/cobrowse-sdk-api.md1.4 KiB
- references/commerce.md5.8 KiB
- references/contact-center.md33.1 KiB
- references/crc.md3.5 KiB
- references/environment-variables.md976 B
- references/events.md13.0 KiB
- references/full-guide.md25.5 KiB
- references/graphql.md8.9 KiB
- references/healthcare.md1.3 KiB
- references/mail.md6.9 KiB
- references/marketplace-apps.md4.0 KiB
- references/meetings.md21.3 KiB
- references/number-management.md4.8 KiB
- references/openapi.md4.4 KiB
- references/phone.md45.9 KiB
- references/qss.md1.6 KiB
- references/quality-management.md1.7 KiB
- references/rate-limits.md9.9 KiB
- references/recordings.md1.4 KiB
- references/reports.md1.2 KiB
- references/revenue-accelerator.md9.4 KiB
- references/rooms.md15.3 KiB
- references/scheduler.md3.8 KiB
- references/scim2.md1.9 KiB
- references/tasks.md2.6 KiB
- references/team-chat.md13.5 KiB
- references/users.md7.3 KiB
- references/video-management.md4.0 KiB
- references/video-sdk-api.md5.3 KiB
- references/virtual-agent.md2.2 KiB
- references/webinars.md1.2 KiB
- references/whiteboard.md5.3 KiB
- references/workforce-management.md3.1 KiB
- references/zoom-docs.md3.2 KiB
- troubleshooting/common-errors.md11.6 KiB
- troubleshooting/common-issues.md650 B
- troubleshooting/forum-top-questions.md1.7 KiB
- troubleshooting/token-scope-playbook.md1.5 KiB
references/contact-center.md
Zoom Contact Center API
Authoritative endpoint inventory for Contact Center. This file mirrors the official Zoom API Hub OpenAPI document for this product area.
Canonical Source
OpenAPI JSON: https://developers.zoom.us/api-hub/contact-center/methods/endpoints.json
Base URL:
https://api.zoom.us/v2Authentication details: authentication.md
Notes
Endpoint methods and paths below are generated from the official Zoom API Hub
pathsobject.Scope names are defined per operation and frequently use granular scope names. Check the API Hub operation page for the exact scopes before implementation.
Use this file for endpoint discovery and inventory. Use
../examples/for orchestration patterns, not as the canonical source of path names.
Coverage
| Metric | Value |
|---|---|
| Endpoint operations | 278 |
| Path templates | 157 |
| Tags | 25 |
Tag Index
| Tag | Operations |
|---|---|
| Address Books | 21 |
| Agent Statuses | 5 |
| Asset Library | 12 |
| Call Control | 3 |
| Campaigns | 21 |
| Dispositions | 10 |
| Engagements | 8 |
| Flows | 11 |
| Inboxes | 18 |
| Logs | 5 |
| Messaging | 1 |
| Notes | 4 |
| Operating Hours | 14 |
| Queues | 35 |
| Recordings | 4 |
| Regions | 7 |
| Reports V2(CX Analytics) | 11 |
| Reports(Legacy Reports) | 7 |
| Roles | 10 |
| Routing Profiles | 10 |
| Skills | 11 |
| SMS | 1 |
| Teams | 14 |
| Users | 22 |
| Variables | 13 |
Endpoints by Tag
Address Books
| Method | Endpoint | Summary | Operation ID |
|---|---|---|---|
| GET | /contact_center/address_books | List address books | listAddressBooks |
| POST | /contact_center/address_books | Create an address book | createAddressBook |
| GET | /contact_center/address_books/contacts/{contactId}/custom_fields | List a contact's custom fields | ListContactCustomFields |
| GET | /contact_center/address_books/custom_fields | List an address book's custom fields | Listaddressbookcustomfields |
| POST | /contact_center/address_books/custom_fields | Create an address book custom field | Createacustomfield |
| DELETE | /contact_center/address_books/custom_fields/{customFieldId} | Delete an address book custom field | Deleteancustomfield |
| GET | /contact_center/address_books/custom_fields/{customFieldId} | Get an address book's custom field | Getaaddressbookcustomfield |
| PATCH | /contact_center/address_books/custom_fields/{customFieldId} | Update an address book custom field | Updateacustomfield |
| GET | /contact_center/address_books/units | List address book units | listUnits |
| POST | /contact_center/address_books/units | Create an address book unit | createUnit |
| DELETE | /contact_center/address_books/units/{unitId} | Delete an address book unit | deleteUnit |
| GET | /contact_center/address_books/units/{unitId} | Get an address book unit | getUnit |
| PATCH | /contact_center/address_books/units/{unitId} | Update an address book unit | updateUnit |
| DELETE | /contact_center/address_books/{addressBookId} | Delete an address book | deleteAddressBook |
| GET | /contact_center/address_books/{addressBookId} | Get an address book | getAddressBook |
| PATCH | /contact_center/address_books/{addressBookId} | Update an address book | updateAddressBook |
| GET | /contact_center/address_books/{addressBookId}/contacts | List address book contacts | listContacts |
| POST | /contact_center/address_books/{addressBookId}/contacts | Create an address book contact | createContact |
| DELETE | /contact_center/address_books/{addressBookId}/contacts/{contactId} | Delete an address book contact | contactDelete |
| GET | /contact_center/address_books/{addressBookId}/contacts/{contactId} | Get an address book contact | getContact |
| PATCH | /contact_center/address_books/{addressBookId}/contacts/{contactId} | Update an address book contact | updateContact |
Agent Statuses
| Method | Endpoint | Summary | Operation ID |
|---|---|---|---|
| GET | /contact_center/system_statuses | List system statuses | listSystemStatus |
| POST | /contact_center/system_statuses | Create a system status | createSystemStatus |
| DELETE | /contact_center/system_statuses/{statusId} | Delete a system status | deleteSystemStatus |
| GET | /contact_center/system_statuses/{statusId} | Get a system status | getAStatus |
| PATCH | /contact_center/system_statuses/{statusId} | Update a system status | updateSystemStatus |
Asset Library
| Method | Endpoint | Summary | Operation ID |
|---|---|---|---|
| GET | /contact_center/asset_library/assets | List assets | listAssets |
| POST | /contact_center/asset_library/assets | Create an asset | createAnAsset |
| DELETE | /contact_center/asset_library/assets/{assetId} | Delete an asset | deleteAnAsset |
| GET | /contact_center/asset_library/assets/{assetId} | Get an asset | getAnAsset |
| PATCH | /contact_center/asset_library/assets/{assetId} | Update an asset | updateAnAsset |
| POST | /contact_center/asset_library/assets/{assetId}/duplicate | Duplicate an asset | duplicateAnAsset |
| DELETE | /contact_center/asset_library/assets/{assetId}/items | Delete asset items | Deleteassetitems |
| GET | /contact_center/asset_library/categories | List asset categories | listAssetCategories |
| POST | /contact_center/asset_library/categories | Create an asset category | createAnAssetCategory |
| DELETE | /contact_center/asset_library/categories/{categoryId} | Delete an asset category | deleteAnAssetCategory |
| GET | /contact_center/asset_library/categories/{categoryId} | Get an asset category | getAnAssetCategory |
| PATCH | /contact_center/asset_library/categories/{categoryId} | Update an asset category | updateAnAssetCategory |
Call Control
| Method | Endpoint | Summary | Operation ID |
|---|---|---|---|
| PUT | /contact_center/engagements/{engagementId}/recording/{command} | Control an engagement's recording | engagementRecordingControl |
| POST | /contact_center/users/{userId}/commands | Command control of a user | userControl |
| GET | /contact_center/users/{userId}/devices | List user's devices | Listuserdevices |
Campaigns
| Method | Endpoint | Summary | Operation ID |
|---|---|---|---|
| GET | /contact_center/outbound_campaign/campaigns | List outbound campaigns | listOutboundCampaigns |
| POST | /contact_center/outbound_campaign/campaigns | Create an outbound campaign | createOutboundCampaign |
| DELETE | /contact_center/outbound_campaign/campaigns/{campaignId} | Delete an outbound campaign | deleteOutboundCampaign |
| GET | /contact_center/outbound_campaign/campaigns/{campaignId} | Get an outbound campaign | getOutboundCampaign |
| PATCH | /contact_center/outbound_campaign/campaigns/{campaignId} | Update an outbound campaign | updateOutboundCampaign |
| PATCH | /contact_center/outbound_campaign/campaigns/{campaignId}/status | Update an outbound campaign status | Updateanoutboundcampaignstatus |
| GET | /contact_center/outbound_campaign/contact_lists | List campaign contact lists | listCampaignContactLists |
| PATCH | /contact_center/outbound_campaign/contact_lists | Batch update campaign contact lists | Batchupdatecampaigncontactlists |
| POST | /contact_center/outbound_campaign/contact_lists | Create a campaign contact list | createCampaignContactList |
| DELETE | /contact_center/outbound_campaign/contact_lists/{contactListId} | Remove a campaign contact list | deleteCampaignContactList |
| GET | /contact_center/outbound_campaign/contact_lists/{contactListId} | Get a campaign contact list | getCampaignContactList |
| PATCH | /contact_center/outbound_campaign/contact_lists/{contactListId} | Update a campaign contact list | updateCampaignContactList |
| GET | /contact_center/outbound_campaign/contact_lists/{contactListId}/contacts | List a campaign contact list's contacts | listCampaignContactListContacts |
| PATCH | /contact_center/outbound_campaign/contact_lists/{contactListId}/contacts | Update a batch of contacts on a campaign contact list | Updateabatchofcontactsonacampaigncontactlist |
| POST | /contact_center/outbound_campaign/contact_lists/{contactListId}/contacts | Create a campaign contact list's contact | createCampaignContactListContact |
| DELETE | /contact_center/outbound_campaign/contact_lists/{contactListId}/contacts/{contactId} | Remove campaign contact list's contact | deleteCampaigncontactListContact |
| GET | /contact_center/outbound_campaign/contact_lists/{contactListId}/contacts/{contactId} | Get a campaign contact list's contact | getCampaignContactListContact |
| PATCH | /contact_center/outbound_campaign/contact_lists/{contactListId}/contacts/{contactId} | Update contact on a campaign contact list | updateCampaignContactListContact |
| DELETE | /contact_center/outbound_campaign/dnc_lists/{dncListId}/phones | Batch delete a campaign DNC list's phones | batchDeleteCampaignDncListPhone |
| GET | /contact_center/outbound_campaign/dnc_lists/{dncListId}/phones | List campaign DNC phone numbers | listCampaignDncListPhones |
| POST | /contact_center/outbound_campaign/dnc_lists/{dncListId}/phones | Batch create a campaign DNC list's phones | batchCreateCampaignDncListPhones |
Dispositions
| Method | Endpoint | Summary | Operation ID |
|---|---|---|---|
| GET | /contact_center/dispositions | List dispositions | listDispositions |
| POST | /contact_center/dispositions | Create a disposition | createDisposition |
| GET | /contact_center/dispositions/sets | List disposition sets | listSets |
| POST | /contact_center/dispositions/sets | Create a disposition set | createSet |
| DELETE | /contact_center/dispositions/sets/{dispositionSetId} | Delete a disposition set | deleteSet |
| GET | /contact_center/dispositions/sets/{dispositionSetId} | Get a disposition set | getSet |
| PATCH | /contact_center/dispositions/sets/{dispositionSetId} | Update a disposition set | updateSet |
| DELETE | /contact_center/dispositions/{dispositionId} | Delete a disposition | deleteDisposition |
| GET | /contact_center/dispositions/{dispositionId} | Get a disposition | getDisposition |
| PATCH | /contact_center/dispositions/{dispositionId} | Update a disposition | updateDisposition |
Engagements
| Method | Endpoint | Summary | Operation ID |
|---|---|---|---|
| POST | /contact_center/engagement | Start an engagement | Startworkitemengagement |
| GET | /contact_center/engagements | List engagements | listEngagements |
| GET | /contact_center/engagements/{engagementId} | Get an engagement | getEngagement |
| PATCH | /contact_center/engagements/{engagementId} | Update an engagement | updateEngagement |
| GET | /contact_center/engagements/{engagementId}/attachments | Get an engagement's attachments | ListAttachments |
| GET | /contact_center/engagements/{engagementId}/events | Get an engagement's events | getEngagementEvents |
| GET | /contact_center/engagements/{engagementId}/recordings/status | Poll an engagement recording's status | EngagementRecordingStatus |
| GET | /contact_center/engagements/{engagementId}/survey | Get an engagement's survey | getEngagementSurvey |
Flows
| Method | Endpoint | Summary | Operation ID |
|---|---|---|---|
| GET | /contact_center/flows | List flows | listFlows |
| POST | /contact_center/flows | Import a flow | ImportFlow |
| DELETE | /contact_center/flows/{flowId} | Delete a flow | DeleteFlow |
| GET | /contact_center/flows/{flowId} | Get a flow | getAFlow |
| PATCH | /contact_center/flows/{flowId} | Edit a flow | EditFlow |
| DELETE | /contact_center/flows/{flowId}/entry_points | Remove flow entry points | RemoveFlowEntryPoints |
| GET | /contact_center/flows/{flowId}/entry_points | List flow's entry points | ListFlowEntryPoints |
| POST | /contact_center/flows/{flowId}/entry_points | Add flow entry points | AddFlowEntryPoints |
| GET | /contact_center/flows/{flowId}/export | Export a flow | ExportFlow |
| PUT | /contact_center/flows/{flowId}/publish | Publish a flow | PublishFlow |
| GET | /contact_center/flows_entry_points | List entry points | ListentryPoints |
Inboxes
| Method | Endpoint | Summary | Operation ID |
|---|---|---|---|
| DELETE | /contact_center/inboxes | Delete inboxes | inboxesDelete |
| GET | /contact_center/inboxes | List inboxes | listInbox |
| POST | /contact_center/inboxes | Create an inbox | inboxCreate |
| DELETE | /contact_center/inboxes/messages | Delete inbox messages | inboxesMessagesDelete |
| GET | /contact_center/inboxes/messages | List an account's inbox messages | listInboxesMessages |
| GET | /contact_center/inboxes/{inboxId} | Get an inbox | getInbox |
| PATCH | /contact_center/inboxes/{inboxId} | Update an inbox | inboxUpdate |
| PATCH | /contact_center/inboxes/{inboxId}/email_notification | Update an inbox email notification | Updateaninboxemailnotification |
| GET | /contact_center/inboxes/{inboxId}/email_notifications | Get inbox email notification list | Getinboxemailnotificationlist |
| DELETE | /contact_center/inboxes/{inboxId}/messages | Delete an inbox's messages | inboxMessagesDelete |
| GET | /contact_center/inboxes/{inboxId}/messages | List an inbox's messages | listInboxMessages |
| DELETE | /contact_center/inboxes/{inboxId}/messages/{messageId} | Delete an inbox message | inboxMessageDelete |
| DELETE | /contact_center/inboxes/{inboxId}/queues | Remove inbox access queues | unassignInboxQueues |
| GET | /contact_center/inboxes/{inboxId}/queues | Get inbox access queues | listInboxQueues |
| POST | /contact_center/inboxes/{inboxId}/queues | Assign inbox access queues | assignInboxQueues |
| DELETE | /contact_center/inboxes/{inboxId}/users | Unassign inbox access users | unassignInboxUsers |
| GET | /contact_center/inboxes/{inboxId}/users | Get an inbox's users | listInboxUsers |
| POST | /contact_center/inboxes/{inboxId}/users | Assign inbox access users | assignInboxUsers |
Logs
| Method | Endpoint | Summary | Operation ID |
|---|---|---|---|
| GET | /contact_center/email/messages | List email message history | getEmailMessageHistory |
| GET | /contact_center/messaging/messages | List message history | getMessageHistory |
| GET | /contact_center/sms | List SMS logs | listSMS |
| GET | /contact_center/voice_calls | List voice call logs | listVoiceCall |
| GET | /contact_center/work_item/messages | List work item message history | getWorkItemMessageHistory |
Messaging
| Method | Endpoint | Summary | Operation ID |
|---|---|---|---|
| POST | /contact_center/messages | Send a message | SendaMessage |
Notes
| Method | Endpoint | Summary | Operation ID |
|---|---|---|---|
| GET | /contact_center/engagements/notes | List notes | notes |
| GET | /contact_center/engagements/{engagementId}/notes | List engagement notes | engagementNotes |
| GET | /contact_center/engagements/{engagementId}/notes/{noteId} | Get a note | getNote |
| PATCH | /contact_center/engagements/{engagementId}/notes/{noteId} | Update a note | noteUpdate |
Operating Hours
| Method | Endpoint | Summary | Operation ID |
|---|---|---|---|
| GET | /contact_center/business_hours | List business hours | listBusinessHours |
| POST | /contact_center/business_hours | Create business hours | businessHourCreate |
| DELETE | /contact_center/business_hours/{businessHourId} | Delete business hours | businessHourDelete |
| GET | /contact_center/business_hours/{businessHourId} | Get business hours | getABusinessHour |
| PATCH | /contact_center/business_hours/{businessHourId} | Update business hours | businessHourUpdate |
| GET | /contact_center/business_hours/{businessHourId}/flows | List the business hours' flows | listBusinessHourFlows |
| GET | /contact_center/business_hours/{businessHourId}/queues | List the business hours' queues | listBusinessHourQueues |
| GET | /contact_center/closures | List closures | listClosures |
| POST | /contact_center/closures | Create a closure set | closuresSetCreate |
| DELETE | /contact_center/closures/{closureSetId} | Delete a closure set | closureSetDelete |
| GET | /contact_center/closures/{closureSetId} | Get a closure set | getAClosureSet |
| PATCH | /contact_center/closures/{closureSetId} | Update a closure set | closureSetUpdate |
| GET | /contact_center/closures/{closureSetId}/flows | List the closures' flows | listClosureSetFlows |
| GET | /contact_center/closures/{closureSetId}/queues | List the closures' queues | listClosureSetQueues |
Queues
| Method | Endpoint | Summary | Operation ID |
|---|---|---|---|
| GET | /contact_center/queue_templates | List queue templates | Listqueuetemplates |
| GET | /contact_center/queue_templates/{queueTemplateId} | Get a queue template | getQueueTemplate |
| GET | /contact_center/queues | List queues | listQueues |
| POST | /contact_center/queues | Create a queue | queueCreate |
| DELETE | /contact_center/queues/batch | Batch delete queues | Batchdeletequeues |
| POST | /contact_center/queues/batch | Batch create queues with a template | Batchcreatequeueswithatemplate |
| DELETE | /contact_center/queues/{queueId} | Delete a queue | queueDelete |
| GET | /contact_center/queues/{queueId} | Get a queue | getAQueue |
| PATCH | /contact_center/queues/{queueId} | Update a queue | queueUpdate |
| GET | /contact_center/queues/{queueId}/agents | List queue agents | getQueueAgents |
| POST | /contact_center/queues/{queueId}/agents | Assign queue agents | assignQueueAgents |
| DELETE | /contact_center/queues/{queueId}/agents/{userId} | Unassign a queue agent | deleteQueueAgent |
| PATCH | /contact_center/queues/{queueId}/agents/{userId} | Update a queue agent | updateQueueAgent |
| GET | /contact_center/queues/{queueId}/dispositions | List queue dispositions | getQueueDispositions |
| POST | /contact_center/queues/{queueId}/dispositions | Assign queue dispositions | assignQueueDispositions |
| GET | /contact_center/queues/{queueId}/dispositions/sets | List queue disposition sets | getQueueDispositionSets |
| POST | /contact_center/queues/{queueId}/dispositions/sets | Assign queue disposition sets | assignQueueDispositionSets |
| DELETE | /contact_center/queues/{queueId}/dispositions/sets/{dispositionSetId} | Unassign a queue disposition set | deleteQueueDispositionSet |
| DELETE | /contact_center/queues/{queueId}/dispositions/{dispositionId} | Unassign a queue disposition | deleteQueueDisposition |
| PATCH | /contact_center/queues/{queueId}/interrupt | Update a queue's interrupt settings | updateQueueInterrupts |
| DELETE | /contact_center/queues/{queueId}/interrupt_menu | Delete a queue's interrupt menu configuration | deleteQueueInterruptMenu |
| POST | /contact_center/queues/{queueId}/interrupt_menu | Assign a queue menu based interrupt | assignQueueMenuBasedInterrupt |
| GET | /contact_center/queues/{queueId}/operating_hours | Get a queue's operating hours | getAQueueOperatingHours |
| PATCH | /contact_center/queues/{queueId}/operating_hours | Update a queue's operating hours | QueueOperatingHoursUpdate |
| DELETE | /contact_center/queues/{queueId}/recordings | Delete queue recordings | deleteQueueRecordings |
| GET | /contact_center/queues/{queueId}/recordings | List queue recordings | listQueueRecordings |
| DELETE | /contact_center/queues/{queueId}/scheduled_callbacks/attendees/{attendeeId} | Delete an attendee from a scheduled callback event | Deleteascheduledcallbackforanattendee |
| POST | /contact_center/queues/{queueId}/scheduled_callbacks/events | Schedule a callback on a queue | Scheduleacallbackonaqueue |
| GET | /contact_center/queues/{queueId}/scheduled_callbacks/supportive_slots | List a queue's scheduled callbacks availability | Listqueuescheduledcallbacksavailability |
| GET | /contact_center/queues/{queueId}/supervisors | List queue supervisors | getQueueSupervisors |
| POST | /contact_center/queues/{queueId}/supervisors | Assign queue supervisors | assignQueueSupervisors |
| DELETE | /contact_center/queues/{queueId}/supervisors/{userId} | Unassign a queue supervisor | deleteQueueSupervisor |
| DELETE | /contact_center/queues/{queueId}/teams | Unassign multiple teams in a queue | batchDeleteQueueTeams |
| POST | /contact_center/queues/{queueId}/teams | Assign queue teams | assignQueueTeams |
| DELETE | /contact_center/queues/{queueId}/teams/{teamId} | Unassign a queue team | deleteQueueTeam |
Recordings
| Method | Endpoint | Summary | Operation ID |
|---|---|---|---|
| DELETE | /contact_center/engagements/{engagementId}/recordings | Delete engagement recordings | deleteEngagementRecordings |
| GET | /contact_center/engagements/{engagementId}/recordings | List engagement recordings | listEngagementRecordings |
| GET | /contact_center/recordings | List recordings | listRecordings |
| DELETE | /contact_center/recordings/{recordingId} | Delete a recording | deleteRecording |
Regions
| Method | Endpoint | Summary | Operation ID |
|---|---|---|---|
| GET | /contact_center/regions | List regions | ListRegions |
| POST | /contact_center/regions | Create a region | CreateARegion |
| DELETE | /contact_center/regions/{regionId} | Delete a region | DeleteARegion |
| GET | /contact_center/regions/{regionId} | Get a region | GetARegion |
| PATCH | /contact_center/regions/{regionId} | Update a region | UpdateARegion |
| GET | /contact_center/regions/{regionId}/users | List a region's users | ListRegion'sUsers |
| POST | /contact_center/regions/{regionId}/users | Assign users to a region | AssignUsersToARegion |
Reports V2(CX Analytics)
| Method | Endpoint | Summary | Operation ID |
|---|---|---|---|
| GET | /contact_center/analytics/dataset/historical/agent_performance | List historical agent performance dataset data | Listhistoricalagentperformancedatasetdata |
| GET | /contact_center/analytics/dataset/historical/agent_timecard | List historical agent timecard dataset data | Listhistoricalagenttimecarddatasetdata |
| GET | /contact_center/analytics/dataset/historical/disposition | List historical disposition dataset data | Listhistoricaldispositiondatasetdata |
| GET | /contact_center/analytics/dataset/historical/engagement | List historical engagement dataset data | Listengagementdatasetdata |
| GET | /contact_center/analytics/dataset/historical/expert_assist | List historical expert assist dataset data | Listexpertassistdatasetdata |
| GET | /contact_center/analytics/dataset/historical/flow_performance | List historical flow performance dataset data | Listhistoricalflowperformancedatasetdata |
| GET | /contact_center/analytics/dataset/historical/outbound_dialer_performance | List historical outbound dialer performance dataset data | Listhistoricaloutbounddialerperformancedatasetdata |
| GET | /contact_center/analytics/dataset/historical/queue_performance | List historical queue performance dataset data | Listhistoricalqueueperformancedatasetdata |
| GET | /contact_center/analytics/log/historical/engagement | List historical engagement log data | Listhistoricalengagementlogs |
| GET | /contact_center/analytics/log/historical/journey | List historical Zoom Phone to Contact Center call journey data | ListhistoricalZoomphonetozcccalljourneydata |
| GET | /contact_center/reports/operation_logs | List operation logs | listOperationLogs |
Reports(Legacy Reports)
| Method | Endpoint | Summary | Operation ID |
|---|---|---|---|
| GET | /contact_center/analytics/agents/leg_metrics | List agent leg reports | listAgentLegMetric |
| GET | /contact_center/analytics/agents/status_history | List agent's status history reports | listAgentStatusHistory |
| GET | /contact_center/analytics/agents/time_sheets | List agent's time sheet reports | listAgentTimeSheet |
| GET | /contact_center/analytics/historical/details/metrics | List historical detail reports | listHistoricalDetailMetric |
| GET | /contact_center/analytics/historical/queues/agents/metrics | List historical agent reports by queue | listQueueAgentsMetrics |
| GET | /contact_center/analytics/historical/queues/metrics | List historical queue reports | listHistoricalQueueMetric |
| GET | /contact_center/analytics/historical/queues/{queueId}/agents/metrics | List historical queue's agents reports | listQueueAgentMetric |
Roles
| Method | Endpoint | Summary | Operation ID |
|---|---|---|---|
| GET | /contact_center/roles | List roles | listRoles |
| POST | /contact_center/roles | Create a role | createRole |
| POST | /contact_center/roles/duplicate | Duplicate a role | Duplicatearole |
| DELETE | /contact_center/roles/{roleId} | Delete a role | deleteRole |
| GET | /contact_center/roles/{roleId} | Get a role | getRole |
| PATCH | /contact_center/roles/{roleId} | Update a role | updateRole |
| DELETE | /contact_center/roles/{roleId}/privileges | Delete role privileges | Deleteroleprivileges |
| GET | /contact_center/roles/{roleId}/users | List users of a role | getRoleUsers |
| POST | /contact_center/roles/{roleId}/users | Assign a role | assignRoleUsers |
| DELETE | /contact_center/roles/{roleId}/users/{userId} | Unassign a role | deleteRoleUser |
Routing Profiles
| Method | Endpoint | Summary | Operation ID |
|---|---|---|---|
| GET | /contact_center/agent_routing_profiles | List agent routing profiles | Listagentroutingprofiles |
| POST | /contact_center/agent_routing_profiles | Create an agent routing profile | Createanagentroutingprofile |
| DELETE | /contact_center/agent_routing_profiles/{agentRoutingProfileId} | Delete an agent routing profile | Deleteanagentroutingprofile |
| GET | /contact_center/agent_routing_profiles/{agentRoutingProfileId} | Get an agent routing profile | getAgentRoutingProfile |
| PATCH | /contact_center/agent_routing_profiles/{agentRoutingProfileId} | Update an agent routing profile's details | Updateanagentroutingprofile'sdetails |
| GET | /contact_center/consumer_routing_profiles | List consumer routing profiles | Listconsumerroutingprofiles |
| POST | /contact_center/consumer_routing_profiles | Create a consumer routing profile | Createaconsumerroutingprofile |
| DELETE | /contact_center/consumer_routing_profiles/{consumerRoutingProfileId} | Delete a consumer routing profile | Deleteaconsumerroutingprofile |
| GET | /contact_center/consumer_routing_profiles/{consumerRoutingProfileId} | Get a consumer routing profile | Getaconsumerroutingprofile |
| PATCH | /contact_center/consumer_routing_profiles/{consumerRoutingProfileId} | Update a consumer routing profile's details | Updateaconsumerroutingprofile'sdetails |
Skills
| Method | Endpoint | Summary | Operation ID |
|---|---|---|---|
| GET | /contact_center/skills | List skills | listSkills |
| POST | /contact_center/skills | Create a skill | skillCreate |
| GET | /contact_center/skills/categories | List skill categories | listSkillCategory |
| POST | /contact_center/skills/categories | Create a skill category | SkillCategoryCreate |
| DELETE | /contact_center/skills/categories/{skillCategoryId} | Delete a skill category | SkillCategoryDelete |
| GET | /contact_center/skills/categories/{skillCategoryId} | Get a skill category | getSkillCategory |
| PATCH | /contact_center/skills/categories/{skillCategoryId} | Update a skill category | SkillCategoryUpdate |
| DELETE | /contact_center/skills/{skillId} | Delete a skill | skillDelete |
| GET | /contact_center/skills/{skillId} | Get a skill | getSkill |
| PATCH | /contact_center/skills/{skillId} | Update a skill | skillNameUpdate |
| GET | /contact_center/skills/{skillId}/users | List users of a skill | listSkillUsers |
SMS
| Method | Endpoint | Summary | Operation ID |
|---|---|---|---|
| POST | /contact_center/sms | Send an SMS | contactCenterSMS |
Teams
| Method | Endpoint | Summary | Operation ID |
|---|---|---|---|
| GET | /contact_center/teams | List teams | listTeams |
| POST | /contact_center/teams | Create a team | CreateTeam |
| DELETE | /contact_center/teams/{teamId} | Delete a team | deleteTeam |
| GET | /contact_center/teams/{teamId} | Get a team | getTeamDetail |
| PATCH | /contact_center/teams/{teamId} | Update a team | Updateateam |
| DELETE | /contact_center/teams/{teamId}/agents | Unassign team agents | unassignTeamAgents |
| GET | /contact_center/teams/{teamId}/agents | List team agents | listTeamAgents |
| POST | /contact_center/teams/{teamId}/agents | Assign team agents | assignTeamAgents |
| GET | /contact_center/teams/{teamId}/children | List a team's child teams | getTeamChildTeams |
| PATCH | /contact_center/teams/{teamId}/move | Move a team | moveTeam |
| GET | /contact_center/teams/{teamId}/parents | List team's parent teams | getTeamParentTeams |
| DELETE | /contact_center/teams/{teamId}/supervisors | Unassign team supervisors | unassignTeamSupervisors |
| GET | /contact_center/teams/{teamId}/supervisors | List team supervisors | listTeamSupervisors |
| POST | /contact_center/teams/{teamId}/supervisors | Assign team supervisors | assignTeamSupervisors |
Users
| Method | Endpoint | Summary | Operation ID |
|---|---|---|---|
| DELETE | /contact_center/users | Batch delete user profiles | batchDeleteUsers |
| GET | /contact_center/users | List users' profiles | users |
| PATCH | /contact_center/users | Batch update user profiles | BatchUpdateUsers |
| POST | /contact_center/users | Create a user's profile | createUser |
| POST | /contact_center/users/batch | Batch create user profiles | BatchCreateUsers |
| PATCH | /contact_center/users/status | Batch update user status | Batchupdateuserstatus |
| GET | /contact_center/users/templates | List user templates | ListUserTemplates |
| POST | /contact_center/users/templates | Create a user template | createAUserTemplate |
| DELETE | /contact_center/users/templates/{templateId} | Delete a user template | deleteAUserTemplate |
| GET | /contact_center/users/templates/{templateId} | Get a user template | Getanusertemplate |
| PATCH | /contact_center/users/templates/{templateId} | Update a user template | updateAUserTemplate |
| DELETE | /contact_center/users/{userId} | Delete a user's profile | userDelete |
| GET | /contact_center/users/{userId} | Get a user's profile | userGet |
| PATCH | /contact_center/users/{userId} | Update a user's profile | userUpdate |
| PATCH | /contact_center/users/{userId}/opt_in_out_queues | Batch opt in or opt out a user's queues | BatchOptInOrOutUserQueues |
| GET | /contact_center/users/{userId}/queues | List user's queues | listUserQueues |
| DELETE | /contact_center/users/{userId}/recordings | Delete a user's recordings | deleteUserRecordings |
| GET | /contact_center/users/{userId}/recordings | List a user's recordings | listUserRecordings |
| GET | /contact_center/users/{userId}/skills | List user's skills | ListAUserSkills |
| POST | /contact_center/users/{userId}/skills | Assign user's skills | assignSkills |
| DELETE | /contact_center/users/{userId}/skills/{skillId} | Unassign user's skill | deleteASkill |
| PATCH | /contact_center/users/{userId}/status | Update a user's status | Updateauser'sstatus |
Variables
| Method | Endpoint | Summary | Operation ID |
|---|---|---|---|
| GET | /contact_center/variable_logs | List variable logs | listVariableLogs |
| DELETE | /contact_center/variable_logs/{variableLogId} | Delete a variable log | deleteVariableLog |
| GET | /contact_center/variable_logs/{variableLogId} | Get a variable log | getVariableLog |
| GET | /contact_center/variables | List variables | variables |
| POST | /contact_center/variables | Create a variable | createVariable |
| GET | /contact_center/variables/groups | List variable groups | listVariableGroups |
| POST | /contact_center/variables/groups | Create a variable group | createVariableGroup |
| DELETE | /contact_center/variables/groups/{variableGroupId} | Delete a variable group | DeleteGroup |
| GET | /contact_center/variables/groups/{variableGroupId} | Get a variable group | getAVariableGroup |
| PATCH | /contact_center/variables/groups/{variableGroupId} | Update a variable group | updateVariableGroup |
| DELETE | /contact_center/variables/{variableId} | Delete a variable | variableDelete |
| GET | /contact_center/variables/{variableId} | Get a variable | variableGet |
| PATCH | /contact_center/variables/{variableId} | Update a variable | variableUpdate |
Requirements and compatibility
Written for: OpenAI Codex
Works with: Claude Code, Claude apps, OpenAI Codex, GitHub Copilot, Cursor, Gemini CLI, Kiro, OpenCode, Goose, Amp, Roo Code, JetBrains Junie, Factory Droid, Devin (ex-Windsurf), Mistral Vibe, OpenHands, Letta
“Works with” means the tool reads the open Agent Skills format; a skill written for one tool may use features others lack.
Security
What our scanner noticed· Medium risk
- Possible data-exfiltration endpoints
- Instructions that use the network
A static scan is not a guarantee. Skills are third-party content: review a skill before you let an agent use it.
Attribution and licence
- Created by
- Zoom
- Publisher
- OpenAI (Official)
- Distributed by
- OpenAI
- Source
- openai/plugins · plugins/zoom/skills/rest-api · commit d420d13
- Licence
- MIT License (redistribution allowed)
- LICENSE (added by AutoGineer from plugins/zoom/LICENSE)
- ATTRIBUTION.md (written by AutoGineer)
- Synced
AutoGineer is not affiliated with or endorsed by Zoom or OpenAI.
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The ZIP holds the skill’s files, its licence files and an ATTRIBUTION.md. Download build-zoom-rest-api-app.zip