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Zoom General

OpenAIOfficialCreated by ZoomDistributed by OpenAI

  • Skill
  • Tool integration
  • Automation and integrations
  • MIT
  • Medium risk

From the author

Use when comparing products.
— the description by Zoom

AutoGineer summary

Written by AutoGineer from the skill’s own files, not by the author

Zoom General serves as a strategic starting point for developers and architects to navigate the Zoom ecosystem. It provides a structured workflow to classify integration requirements, identify the correct Zoom product surface (such as APIs, SDKs, or webhooks), and determine the necessary authentication model. By guiding users through a decision-making process, it ensures that developers select the right tool for their specific use case before routing to more specialized skills.

What it does

  • Classifies integration jobs based on desired outcomes like embedding meetings or automating resources.
  • Maps requirements to specific Zoom surfaces including REST APIs, WebSockets, and various SDKs.
  • Provides guidance on selecting the correct authentication and scope model for an integration.
  • Facilitates routing to specialized skills once the product context is established.
  • Offers comparative context for tasks that span multiple Zoom product boundaries.

When to use it

  • When you are in the early stages of planning a Zoom integration and need to choose the right app type.
  • When you need to compare different Zoom surfaces to determine which fits your technical requirements.
  • When a task involves multiple Zoom products and requires a high-level architectural approach.
  • When you need to confirm the correct authentication flow for a specific integration scenario.

Advantages

  • Prevents premature selection of tools by enforcing a structured classification process.
  • Clarifies the distinction between user-level OAuth, account-level OAuth, and SDK signatures.
  • Reduces complexity by routing users to narrow, specialized skills after initial planning.
  • Provides a clear decision matrix for choosing between General Apps, Server-to-Server OAuth, and Webhook Only apps.

Usage examples

“I want to build an app that automates meeting reports. Which Zoom app type should I use?”
The agent will guide you to classify the job as backend automation, leading to the recommendation of Server-to-Server OAuth for its lack of user interaction requirements.
“Should I use the Meeting SDK or the Video SDK for my project?”
The agent will help you compare the two based on your specific embedding needs and surface requirements, ensuring you choose the correct SDK for your use case.

Install

  1. Download the skill as a ZIP:

    https://mp-staging.autogineer.com/agent-skills/openai/zoom-general/download
  2. Unzip it into the cross-client skills folder of your project:

    mkdir -p .agents/skills && unzip zoom-general.zip -d .agents/skills

Documentation by Zoom

Zoom General

Use this skill for cross-product platform context after the user’s goal is understood. For first-step routing, prefer start, plan-zoom-product, or plan-zoom-integration.

Workflow

  1. Classify the job by outcome: embed meetings, custom video, automate resources, consume events, process media, use meeting intelligence, or publish a Marketplace app.

  2. Choose the Zoom surface that owns the behavior: REST API, webhooks, WebSockets, Meeting SDK, Video SDK, Zoom Apps SDK, Phone, Contact Center, Virtual Agent, Scribe, Rivet, or Cobrowse.

  3. Confirm auth and scope model before implementation; Zoom surfaces differ on user-level OAuth, account-level OAuth, and SDK signatures.

  4. Route to the narrow skill once the surface is chosen rather than keeping broad guidance in context.

  5. Use the preserved guide only when a task crosses product boundaries or needs detailed comparison tables.

References

Files

use-cases/qss-monitoring.md

QSS Monitoring

Quality of Service Subscription for real-time meeting quality monitoring.

Overview

QSS (Quality of Service Subscription) provides near real-time QoS telemetry for Zoom Meetings, Webinars, and Phone. IT teams can monitor network quality, diagnose issues, and track performance at scale.

Skills Needed

  • webhooks - Receive QSS events

  • zoom-rest-api - QSS API endpoints

What QSS Provides

Quality Metrics
MetricDescription
BitrateData transfer rate
LatencyNetwork delay
JitterLatency variation
Packet LossLost data packets
ResolutionVideo resolution
Frame RateVideo FPS
CPU UsageClient CPU load
Usage Metrics
MetricDescription
DeviceDevice type and model
NetworkNetwork type and quality
Signaling RegionConnection region
Client VersionZoom client version
Audio I/OAudio device info
Video I/OCamera info

Data Delivery

AspectDetails
Frequency~1 event per minute per participant
DeliveryWebhook events
Retention7 days via Webhook Logs API
ProductsMeetings, Webinars, Phone

Prerequisites

  • Business or Enterprise Zoom account

  • QSS add-on subscription

  • Webhook endpoint configured

  • Internal dashboard system (recommended)

Setup

1. Enable QSS

Contact Zoom sales to add QSS to your account.

2. Configure Webhooks

Subscribe to QSS events in your app's Event Subscriptions.

3. Handle Events
app.post('/webhook', (req, res) => {
  const { event, payload } = req.body;

  if (event.startsWith('qss.')) {
    // Process QSS data
    const { meeting_id, participant_id, metrics } = payload;

    // Send to your monitoring dashboard
    dashboard.ingest({
      meetingId: meeting_id,
      participantId: participant_id,
      bitrate: metrics.bitrate,
      latency: metrics.latency,
      jitter: metrics.jitter,
      packetLoss: metrics.packet_loss
    });
  }

  res.status(200).send();
});

Use Cases

Use CaseDescription
Network monitoringTrack network quality across organization
TroubleshootingDiagnose call quality issues in real-time
Capacity planningUnderstand bandwidth usage patterns
SLA complianceMonitor meeting quality for SLA reporting
Proactive alertsAlert IT when quality degrades

Integration

QSS data can be integrated with:

  • Splunk

  • Datadog

  • Grafana

  • Custom dashboards

  • ITSM tools

Resources

Requirements and compatibility

Written for: OpenAI Codex

Works with: Claude Code, Claude apps, OpenAI Codex, GitHub Copilot, Cursor, Gemini CLI, Kiro, OpenCode, Goose, Amp, Roo Code, JetBrains Junie, Factory Droid, Devin (ex-Windsurf), Mistral Vibe, OpenHands, Letta

“Works with” means the tool reads the open Agent Skills format; a skill written for one tool may use features others lack.

Security

What our scanner noticed· Medium risk

  • Possible data-exfiltration endpoints
  • Instructions that use the network

A static scan is not a guarantee. Skills are third-party content: review a skill before you let an agent use it.

Attribution and licence

Created by
Zoom
Publisher
OpenAI (Official)
Distributed by
OpenAI
Source
openai/plugins · plugins/zoom/skills/general · commit d420d13
Licence
MIT License (redistribution allowed)
  • LICENSE (added by AutoGineer from plugins/zoom/LICENSE)
  • ATTRIBUTION.md (written by AutoGineer)
Synced

AutoGineer is not affiliated with or endorsed by Zoom or OpenAI.

Download ZIP

The ZIP holds the skill’s files, its licence files and an ATTRIBUTION.md. Download zoom-general.zip